UNITED STATES
Support services are for veterinary medical professionals ONLY.
If you are a pet owner and have a question about your pet, please consult your veterinarian.
Main Phone Contact: 800-464-3752
Option 1- Product Ordering
Option 2- Billing
Option 3- Instrument Technical Support
Option 5- Allergy Case Consultations and Immunotherapy Orders
Hours of Operation:
6:00 a.m. to 5:00 p.m. MST
Email:
Allergy questions- [email protected]
Product ordering- [email protected]
Billing- [email protected]
Instrument Technical Support- [email protected]
CANADA
In‑House Diagnostics Sales Support and Order Management: 866‑382‑6937
In‑House Diagnostics Billing: 866‑382‑6937, Dial 7
In‑House Diagnostics Technical Support: 866‑382‑6937, Dial 1
Allercept™ Allergy and Immunotherapy: 800‑464‑3752, Dial 5
Digital Imaging SupportCloud
SupportCloud is your connection to the industry’s finest and most modern software and technology support specialists. We are standing by to answer your questions, pre-empt issues, upgrade your features, update your system to the latest levels, or to simply help you get more out of your cloud connected digital imaging.
Call us 24/7, Toll Free: 800.464.3752, option 6 (US/Canada) or 970.775.2262
Outside of US: 970.775.2261
Email us: [email protected]
Bill Pay
Please visit billpay.heska.com to access your account.
Need assistance with your BillPay?
Please email [email protected] for assistance.